10 Ways Miami Restaurateurs Can Improve Service
1. Hire better hosts and hostesses, meaning those who can do more than smile and offer rote salutations. When gauging hospitality skills, Danny Meyer of New York’s Union Square Cafe and Gramercy Tavern looks for five traits in his employees: “1)extremely nice; 2)intelligent; 3)infused with an extraordinary work ethic; 4)empathetic;…